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Shipping Policy

Thank you for visiting and shopping at www.hermarts.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not processed or shipped or delivered on weekends or holidays.

The delivery lead time varies for each product and customers can find the Estimated delivery time below each product on www.hermarts.com while confirming the order.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of the order, we will contact the customers via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. The shipping charges vary based on the weight/volume of the ordered goods and the distance between seller and buyer. If your ordered goods are of different categories and/or from different vendors, the shipping charges would appear separately for each invoice while check out. Hermarts undertake deliveries through our logistics partners to addresses within India and deliveries to PO Boxes are not made. The deliveries are not made to any restricted/remote areas.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Taxes

Hermarts follow transparent invoicing policy and the Tax amounts such GST/IGST/SGST, based on the type of product as per Government regulations are displayed on the screen, while Checkout/payment by customers. The Tax collected will be settled by the Vendor with GST authorities.

Damages

Hermarts has given standard process to Vendors for packing of goods to ensure that the goods are shipped and delivered without any damage to you. If you received your order damaged, please contact our Customer support to coordinate with our Shipping carrier and the Vendor to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India.